Where AI fits in finance work
The rule is simple. The numbers come from the ledger and the bank. AI drafts words, formulas, structure and checklists. A person checks, approves and posts.
That’s it, really.
ICAEW’s do’s and don’ts for generative AI back this up, and they’re worth reading in full. Start small, with projects that aren’t business critical. Review and challenge what comes back with professional scepticism, which means watching for automation bias (the habit of trusting a tidy-looking answer because it’s tidy-looking). Be open about when AI has been used. Don’t abdicate responsibility, because outputs need human oversight. Keep client and confidential internal data off public AI tools. And don’t ignore inconsistencies or inaccuracies, even the small ones. Especially the small ones.
So the list of what to hand over runs from lowest risk to highest. Work down it in order. If the first few feel boring, good. Boring is what you want from your first AI projects in a finance team.
Bank reconciliation is the obvious first process
Bank reconciliation is where most people start, and it makes sense: the work is repetitive and the answer is checkable against a statement.
But layer it properly. Your software matches first. Bank rules code the recurring lines, and Xero suggests matches against transactions already in the ledger. In Xero, JAX (“Just Ask Xero”) can also reconcile statement lines automatically when it’s highly confident, using four methods labelled Rule, Match, Memory and Prediction, and you can review what it reconciled and fix mistakes. Automatic reconciliation comes with the Grow plan and above in the UK, or as an add-on on the smaller plans.
Then there are the leftovers: the odd lines with a description that’s a string of codes and half a name. A general assistant can help you think about what those might be, working from the description text alone, never the account details. It can also draft your reconciliation checklist and write the Excel formulas for your comparison workbook.
The full process is on the bank reconciliation page. Just keep the order straight: software, then AI for the stragglers, then you approve.
Where general AI and your accounting software meet
These are two different things, and people blur them.
Built-in AI like JAX lives inside your accounting software and works on your books, with the permissions that come with that. A general assistant like ChatGPT, Claude or Copilot sits outside, and only knows what you tell it, or what a connection lets it read.
Xero now has an official connector in Claude, and it’s read-only: Claude can’t change anything in your books. Since 15 September 2026 there’s also a Xero plugin in ChatGPT. Xero’s developer MCP server is a different animal, because it includes write commands. The Xero page sets out what each one does and which reports to export when a live connection isn’t the right fit.
Read-only matters. It means the worst case from a mistaken answer is a wrong sentence in a draft, not a wrong journal in the ledger. Keep it that way for as long as you can.